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Confessions of a Credit Manager

Confessions of a Credit Manager How should you approach collecting your Accounts Receivable from your customer? I suggest following the 4 Ps: Prepared, Professional, Punctual, Persistent.  Be Prepared. Your customer account information will include contact information for accounts payable. Call up the customer account on the screen in front of you, check the notes from previous collection […]

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Confessions of a Credit Manager Part 1

Are your company’s sales incentive programs “out to lunch”?   Incentives matter.  For the sales team, they usually come in the form of bonuses and commissions.  And those incentives tell employees, particularly sales teams, what a company wants them to do.  What do your company’s incentives tell your employees to do? If the incentive is open-ended,

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